Claims Management

Stop wasting time and leave the claim management process to us

The power of your customer management and compliants team to react quickly and proficiently to customer cases and enquiries will bring about clear competitive differentiation. Our statements control services support the reliable producing of electronic digital and physical promise submissions, minimizing back-office duties and customer issues.

AT Processing's scanning, workflow and case management systems supplies a thorough claims processing service. Whether interpreting and gathering customer details, dealing with exceptions and validating claims, ATP will ensure that required information for the processing of the claim is correct and designed for the payment decision process:

Prep: acquiring, sorting, data validation, capture, and integration into the cases system. Includes forms, customer correspondence, images, etc.

Validation: validating data, making use of business rules, contating claimant and takings decisions matching to your business guidelines

Reporting (rate of recurrence, volume level, quality, etc.): With your clients we build the guidelines of processing boasts according with their customer relations coverage. Specific processing guidelines can be described, for example for different types of customers (do it again customers or not, etc.), or because of the way to obtain the say (client, lawyer, federation or mediator of your industry, etc.)

Throughout our relationship, AT Processing is focused on:

✔ Providing skilled clubs to process your claims

✔ Processing says within decided timeframe

✔ Reducing the price for processing a claim

✔ Providing detailed information and statistics, according to an arranged schedule

✔ Managing spikes in volume

The benefits:

✔ Converting set costs into changing costs 100%

✔ Significant decrease in processing costs

✔ Reduced control time

✔ Improving your customer experience, increasing loyalty

✔ Utilize your inner resources on main services

We have experience in handling numerous kinds of statements:

    1. Insurance Claims
    2. Health care/Medical Claims
    3. Bank and Investment Claims